We ship most of our products through the United States Postal Service ("USPS"). Most orders are filled and shipped within 3 business days (Monday through Friday, excluding holidays), and sooner if possible.
All shipping charges are calculated based on an estimated product weight. Due to the varying nature of our product sizes and weights, calculating exact shipping costs through our web store can be a bit of a challenge. As a result, your actual shipping charges may vary once the order has been packaged and weighed for postage.
Upon shipment, we'll send you a confirmation e-mail that contains a tracking number for your package.
We ship via USPS (United States Postal Service) Priority Mail or Express Mail (your choice at time of checkout).
Not all items are guaranteed to be in stock. While we make every attempt to keep our website inventory in sync with our physical store inventory, from time to time we miss a thing or two. If you happened to order something that we don't have immediately on hand, we'll contact you to discuss when the item will be available or if a refund must be issued.
Please be advised that during the holiday and special occasion times listed below, we may require an 1-2 business days in order to fulfill and ship your order due to the heavy volume of orders and customers visiting our store.
- Christening/Confirmations (Approx. May)
- Valentine's Day
Warm Weather Shipping
During the warmer months, we recommend chocolate be shipped via "Next Day Air" to Southern states/regions, and "2nd Day Delivery" for all others. This may result in additional ship charges (we'll let you know 1st). We will also advise you of arrival times and someone must be there to sign for the package. Please be advised we may have to hold shipment to avoid week end or holiday delays, but if so, we WILL advise you in advance! Note that properly handled, chocolate may be melted and melted literally hundreds of times without impacting the quality. It is not at all necessary that it be shipped in an expedited way unless actual melting temperatures are anticipated. If some softening/sticking of the chocolate occurs, it will not impact the quality.